Privacy Policy
Effective Date: March 8, 2026
Operator: Michelle Rubin, operating as Michelle Rubin Yoga
Location: 202–1600 Bay Street, Victoria, British Columbia, Canada
Contact: info@michelleyoga.com
Michelle Rubin Yoga (“the Studio,” “we,” “us”) is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights under applicable Canadian privacy law, including the Personal Information Protection Act (BC) (PIPA) and the Personal Information Protection and Electronic Documents Act (PIPEDA).
1. What Information We Collect
We collect personal information necessary to provide our services, including:
- Account information: your name and email address when you register on the MY Studio member portal.
- Enrollment information: the class timeslots you are enrolled in, your attendance history, makeup credits, and punchcard usage.
- Payment information: billing is processed through Stripe. We do not store your credit card number or banking details. Stripe’s privacy policy governs the handling of your payment data.
- Communications: emails or messages you send to the Studio.
- Health information (voluntary): any health conditions or injuries you disclose to the instructor prior to class. This information is used solely to ensure your safety and is not shared.
2. How We Use Your Information
We use your personal information to:
- Manage your Studio membership and class enrollment
- Process monthly billing and punchcard purchases
- Send class reminders, scheduling updates, and Studio communications
- Administer the makeup credit system
- Register you for workshops and retreats
- Respond to your inquiries
- Comply with our legal obligations
We do not use your information for automated decision-making or profiling beyond what is necessary to operate the Studio’s scheduling and billing systems.
3. How We Share Your Information
We do not sell, rent, or trade your personal information. We may share your information with:
- Stripe: for secure payment processing. Stripe is PCI-DSS compliant.
- BuildAI: the platform that powers the MY Studio member portal. Your account and enrollment data is stored on their platform.
- Legal authorities: if required by law or court order.
We do not share your information with advertisers or unrelated third parties.
4. Data Retention
We retain your personal information for as long as your membership is active and for a reasonable period thereafter to fulfill legal and administrative obligations. You may request deletion of your account and associated data at any time (see Section 6).
5. Cookies and Analytics
The MY Studio member portal (my.michelleyoga.com) may use cookies or similar technologies to maintain your login session. We do not currently use third-party advertising trackers or behavioural analytics on the member portal.
6. Your Rights
Under PIPA (BC), you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information, subject to legal retention requirements
- Withdraw consent to the collection or use of your information (note: this may affect your ability to maintain a Studio membership)
To exercise any of these rights, contact us at info@michelleyoga.com. We will respond within 30 days.
7. Security
We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. Payment processing is handled exclusively by Stripe and is not stored on Studio systems.
8. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors without parental consent.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be communicated by email to registered members. The current version will always be available at michelleyoga.com/privacy.
10. Contact
If you have questions or concerns about this Privacy Policy or our privacy practices, please contact:
Michelle Rubin
Michelle Rubin Yoga
202–1600 Bay Street, Victoria, BC
info@michelleyoga.com · 250-818-3531